Can’t install demo content – gets stuck on 30%

Hi there, I am getting this error message – “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.” I have done the following:

Made memory limit 256MB
Changed max execution time to 400

Still gets stuck with trying to import the ‘Medical Marijuana’ demo. Can you login and check please? I have added the login info in the private section.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Sorry, but we can’t visit your website and get the following error https://monosnap.com/file/4nnVCbmbvnJgqITb2am6JDa9BAIUX5

Kind Regards
XTemos Studio

Have whitelisted your IP, can you try now please?

Please send us your FTP access so we can check it further.

Don’t worry, managed to sort it. Was a cache plugin issue I think

Hi, I have it all installed now but found an issue, on the mega menu on the product page the magnifying hover on the image means the drop-down disappears when it gets near the image. How can you disable the magnifying hover please. I don\’t like that effect anyway. Also the PayPal buttons appear above the image too not underneath it

More info in private below

Hi,

Could you please reupload your screenshots in a size smaller than 2MB? Or upload it to some cloud service like Dropbox or Google Drive.

Thank you in advance

Private reply below

Please send us your admin access so we can check and fix the issue.

Details in private section

To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

.ppc-button-wrapper iframe.component-frame {
    z-index: unset!important;
}

body .yith_magnifier_mousetrap,
body a.yith_expand {
	z-index: 199;
}

That worked, thank you. How can I disable the magnifying effect on the product fuel details page? Only want it to be clickable into a Lightbox.

Please create a separate topic for the new issue, and our specialists will check and answer you as soon as possible. I close this topic as resolved.

Kind Regards

[Author]

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