Hi,
The globally enabled prefooter can be selectively disabled on individual pages through their specific options located in the metabox section. To check this:
1. Navigate to the edit screen of the page.
2. Scroll down to the “Page Settings (custom metabox from the theme)” section.
3. Open the Footer tab and verify whether the “Disable prefooter” option is disabled (screenshot https://monosnap.com/file/bfCJVE3x6L5iMX5CoGEfQd7Ibt9z3Z).
If the “Disable prefooter” option is turned off but the prefooter still doesn’t appear, please provide us with access to your website so we can investigate this further.
Kind Regards