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Add to Cart Button Not Working & Cannot Update

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  • #618759

    j4fpartyrentals
    Participant

    Hi,

    Everything was working great, but today after applying a few “patch” fixes the site no longer works right. I would love to upgrade to the latest theme, but it breaks the look… so I decided not to update my theme since I don’t know how to fix it from changing. Below is the jist. I did not install any new plugins.

    1.) When clicking “Add to Quote” there is some small black box that I can see under the button when I hover over it and it will no longer allows me to add items that have variations to the cart, it refreshes the page with this error: “Please choose product options by visiting
    Ivory Tablecloth.” The link to the page is below.

    2.) The mobile menu no longer works, it was working but now the button does not give me a drop down menu.
    I do not have multiple options, just one (size).

    What I did to try to fix it:

    A.) I went into my host account, and see that there were changes to your theme (updates) so I rolled it back to before 12pm today. Unfortunately that did not fix it.

    #618796

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #619466

    j4fpartyrentals
    Participant

    I had the developer fix the button, a plugin was blocking the load of jquery. However, we still cannot update without breaking the design. Can you tell me if there are any known plugin issues? We have the pro version of elementor.

    #619586

    Artem Temos
    Keymaster

    Currently, there are no known issues with Elementor. Could you please clarify what is wrong after the plugin update?

Viewing 4 posts - 1 through 4 (of 4 total)