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Layout problems after updating

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  • #619848

    luismiguel.neves
    Participant

    Hi all guys!

    I updated yesterday to version 8.0.1

    Unfortunately, i’ve encountering a visual bug on the website, shop page and product page.

    I never had this problem before.

    On all pages the information is on the left side and on the store and product page everything is concentrated on the left side (send some images).

    Please help me how I can restore normal viewing and solve the problem.

    Can you kindly do something as soon as possible?

    I await your kind feedback
    Best regards

    • This topic was modified 1 month, 1 week ago by luismiguel.neves. Reason: new images
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    #619956

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #620300

    luismiguel.neves
    Participant

    Hi,

    Thanks for the quick feedback.

    Attached I send the requested info.

    #620638

    Artem Temos
    Keymaster

    Hello,

    Thank you for the information. We don’t see any of the mentioned issues on your website now. Please clear your browser cache and test how it works.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)