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Quantity input on shopping cart widget and Checkout not working properly

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 6, 2024 at 7:26 pm #620297

    cristhian.clavijo.a
    Participant

    The Quantity input on shopping cart widget is not working, it increment and reduces the number but the subtotal doesn’t update, I tried deactivating Child Theme, Still the problem, I change the theme for a WordPress default and It works, I think is something with the theme settings, but i can’t find information

    December 7, 2024 at 2:52 pm #620412

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    December 9, 2024 at 5:39 pm #620921

    cristhian.clavijo.a
    Participant

    Hi

    I’ve tested without non essential plugins and still not working, I’ve switched to WordPress defauult theme and It works, apparently the problem is with Woodmart theme, I can’t found solution, I will provide you the admin credentials in the private content.

    December 10, 2024 at 10:43 am #621075

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked the site and it is working fine:
    https://ibb.co/QK1dDB5

    I have just removed the cache from the cache plugin now the quantity is working fine on the cart page.

    Best Regards.

    December 10, 2024 at 4:20 pm #621272

    cristhian.clavijo.a
    Participant

    Sorry but I was talking about MINI CART (side mini cart) quantity input is not working properly you can add and reduce qty but subtotal amount doesn’t update and when you click go to cart the number reduces always to 1. This thing doesn’t happen with the wordpress default theme. On the other hand tha CART PAGE works fine but the quantity input on CHEKOUT PAGE not working. I’ve tried deactivitating all non essential plugins, all the custom CSS, custom JS, custom PHP codes, and still not working.

    image 1
    https://ibb.co/9sXD4cz

    image 2
    https://ibb.co/7Q3GDbT

    image 3
    https://ibb.co/ZLd0Bp9

    December 11, 2024 at 10:43 am #621460

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have deactivated all the 3rd party plugins from the site and activated only theme required plugins then check back the site, the quantity and subtotal is working fine on the mini cart as well: https://ibb.co/1GnxvWr

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)