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I need help with an issue I’m encountering on my e-commerce site. ( EFT error)

Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 9, 2024 at 11:33 pm #621010

    luminexa
    Participant

    When making a payment via EFT, I receive an error message when I click the “Complete Order” button, and the EFT payment is not accepted. However, there are no issues with credit card payments—everything works fine with them. The problem only occurs with EFT payments. I haven’t been able to identify the cause of the issue. I followed the steps suggested in various forums, but I wasn’t able to resolve it. Is there anyone who can help?

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    December 10, 2024 at 4:47 pm #621282

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    December 10, 2024 at 11:58 pm #621391

    luminexa
    Participant

    I have already shared the necessary information with you. I am sharing it again.

    December 11, 2024 at 2:56 pm #621603

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    Best Regards.

    December 11, 2024 at 2:56 pm #621604

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Did you check this issue with the WP or Woocommerce storefront themes?

    Best Regards.

    December 11, 2024 at 6:23 pm #621677

    luminexa
    Participant

    I’m only using woodmart theme.

    December 11, 2024 at 6:25 pm #621678

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I mean to say that please check the issue with the WP or Woocommerce storefront themes as well so just to check whether the issue is with our theme or with the default themes as well. If the issue remains same with the default theme then this is not the woodmart theme issue.

    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)