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New Update Broke Template Urgent Support

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • December 10, 2024 at 8:57 pm #621353

    Ecommerce
    Participant

    Hello,
    The new update of the theme has broken the design of the product pages, can you please provide urgent support.The template for the product pages and checkout page is broken.

    December 10, 2024 at 9:02 pm #621357

    Ecommerce
    Participant

    I installed 8.0.4 and the templates are broken. Can you urgently send the 8.0.3 version to the e-mail address provided in the private field until we solve the problem?

    December 10, 2024 at 9:07 pm #621360

    Ecommerce
    Participant

    I’m sharing the admin details privately. If the issue cannot be resolved, could you please downgrade the theme to a previous version?

    December 11, 2024 at 10:19 am #621453

    Artem Temos
    Keymaster

    Hello,

    We just tested your website but didn’t see any problems with the product page. Could you please send us a screenshot or video of the problem?

    Kind Regards

    December 11, 2024 at 6:17 pm #621674

    Ecommerce
    Participant

    Yes, there is no problem now. I think the problem was solved after clearing the cache a few times in wp-rocket. After updating the theme, there were shifts on the product page and some other pages.

    December 12, 2024 at 10:52 am #621782

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)