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Cart in Mobile sometimes displaying just blank

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  • December 13, 2024 at 8:28 pm #622333

    jp-7376
    Participant

    Some customers, when navigating through their mobile, have reported that when they try to modify their shopping cart it doesn’t appear. Instead, it displays just a blank column, no products or buttons.

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    December 14, 2024 at 2:12 pm #622422

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I hope this message finds you well.

    I would like to inform you that the activation of two-factor authentication (2FA) is currently preventing me from accessing the backend of the site. To address and resolve the issue effectively, could you please temporarily disable the 2FA? https://ibb.co/ws5KYtG

    Best Regards.

    December 14, 2024 at 9:09 pm #622505

    jp-7376
    Participant

    The change has been done

    December 16, 2024 at 11:17 am #622704

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)