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Home Slider (Backgrounds are not visible on actual web)

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  • December 14, 2024 at 12:16 pm #622400

    ajaykanth.gopalam
    Participant

    Hi Xtemos Team,

    My Sliders (Slide 1 and Slide 2) background Images are visible but 3,4,5,6 images are not visible. While in the backend and updation, they are visible but now on the actual site once published. If I change the slide numbering the same repeats 1-2 slides backgrounds will be visible and the rest will not.

    I deleted it multiple times and created new ones, deleted unwanted plugins, and checked deactivating plugins but the issue is not resolved.

    In addition, there is a section that gets corrupted as well as how many times we ever changed it or rebuilt it, please find the screenshot attached. Request you to fix that and

    Further, please check the entire Woodmart theme code and custom code edits and reset to default if needed as we haven’t made any changes to the code.

    Request you to clear the issues on priority. Below are the details mentioned.

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    December 14, 2024 at 6:55 pm #622485

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    December 14, 2024 at 8:51 pm #622501

    ajaykanth.gopalam
    Participant

    Hi Aizaz,

    Have done it and checked it was not resolving. Can you please check from your end. I have tried it multiple times. Further, as mentioned can you please check any theme code changes as well. Best wishes.

    December 16, 2024 at 11:11 am #622699

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check it now the site, I am sure your issue has been solved.

    Best Regards.

    December 16, 2024 at 1:48 pm #622816

    ajaykanth.gopalam
    Participant

    Hi Aizaz its been resolved, thank you.

    December 16, 2024 at 1:48 pm #622817

    ajaykanth.gopalam
    Participant

    What is the issue if i may know?

    December 16, 2024 at 6:58 pm #622956

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have added the image gallery element in the theme Settings >> Performance>> CSS to load the banner CSS always https://ibb.co/5FfbsW2 and then just delete the cache from the cache plugin on your site.https://ibb.co/9cd7j8R

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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