Visual Composer

Hello,

Please deactivate all the third parties plugins not related to the theme and provide admin access. Provided earlier access is not workable.

In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

Best Regards

I have also tried to manually update Slider Revolution and the WoodMart Core and it still shows that they require updates, I have emptied caches etc.

Hi Elise

Unfortunately you haven’t grasped what I wrote in my original post.

I have eliminated all other potential plugins, the js_composer plugin is causing the backend not to be accessible.

The reason you can log into the backend is because this plugin has been moved out of the plugins folder, when it is activated it is causing the backend not to be accessible via a HTTP ERROR 500.

This is a pretty weak response from you guys given that you have two client expressing the same information. If it was a case of switching on the plugin, I wouldnt have a problem – been working with wordpress for many years 😉

Hi, I have managed to resolve the internal error by removing the core woodmart theme then manually reuploading it. This allowed me to install the WP bakery update.

However the original issue I noticed is still existing that the revslider does not show a slider on the frontend.

details are attached on the previous post @ June 11, 2018 at 7:09 pm #62342

this has now been done.

There is custom functions on for the style of the backend

remove_filter( ‘the_content’, ‘wpautop’ );
add_filter( ‘the_content’, ‘wpautop’ , 99);

seems this code is stopping the revslider showing. Which seems strange, it was added as the client is not fully comfortable with adding tags to text. I guess they will have to learn.

Thank you for the assistance.