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Damaged theme

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  • #623384

    leolopfont
    Participant

    Dear website, I can’t load the theme, I tried with another server and it doesn’t work either, it seems the theme is damaged

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    #623467

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We can’t install the theme on your website, either. Most likely, due to some limitations on the server. You can contact your hosting provider for help. Or try to upload the theme to the wp-content/themes/ folder using FTP or hosting control panel and File manager.

    Kind Regards
    XTemos Studio

    #623603

    leolopfont
    Participant

    I already uploaded via FTP to TWO SERVERS AND NOTHING HAPPENS, I can’t work, it says there’s an error, I ATTACHED A SCREEN PRINT, I need to have this OK to work

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    #623663

    Artem Temos
    Keymaster

    We don’t see the theme uploaded on your website. Please upload it and send us your FTP access so we can check the error.

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Viewing 4 posts - 1 through 4 (of 4 total)