Thank you so much for purchasing our theme and contacting our support center.
We can’t install the theme on your website, either. Most likely, due to some limitations on the server. You can contact your hosting provider for help. Or try to upload the theme to the wp-content/themes/ folder using FTP or hosting control panel and File manager.
I already uploaded via FTP to TWO SERVERS AND NOTHING HAPPENS, I can’t work, it says there’s an error, I ATTACHED A SCREEN PRINT, I need to have this OK to work