Hi
We have never had this issue before in over 6 years of WordPress and Woo Commerce and 3 years of WoodMart
No new plugins, no changes to any settings on any plugins, no edits on any pages.
Yesterday I had several customers emailing to say that they could not put an order in. The error just said it could not be processed
I saw that woo commerce was due to be updated that evening, so updated it and put in a mock order which worked fine (I was not logged in when I placed this order)
Today a customer stated that she could see my details and provided a screen shot
An order was placed today at around 11am and since then I have had several people state that they can see this person’s details and are unable to place an order. I have tried to put in orders in different browsers and get the same issue
Host – Siteground said it was a caching issue, but then don’t know how it happened or what to do to fix it.
Checkout is excluded from caching
I have disabled plugins and then put back on
Page is currently under maintenance and so we are losing sales.
What can I do?
Thanks
Amy
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