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Error with Menu and WoodMart header builder

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  • June 12, 2018 at 10:41 am #62424

    cumenda
    Participant

    Hi,
    I created a new menu where I assigned a WPML language switcher.
    The shop page has assigned “Default header layout”
    All the other pages have assigned “Header Lookbook Overlap” (imported from Your themes)

    The menu is working perfectly on “Header Lookbook Overlap” and the languages flags/switcher are showed perfectly, while it create errors on “Default header layout”

    In private content I’m sending the links

    Could You please let me know how to fix

    June 12, 2018 at 11:40 am #62439

    Elise Noromit
    Member

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide admin access.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

    June 12, 2018 at 12:03 pm #62446

    cumenda
    Participant

    Hi,
    I disabled the plugins but the trouble is still there on “shop page” only…
    I’m sending the access to WP to investigate

    June 12, 2018 at 1:09 pm #62480

    Elise Noromit
    Member

    Hello,

    You have added Language switcher menu to Header Builder and it is empty. https://gyazo.com/179784d90007407d9efeb5463fe4bb92

    Add there an empty custom link or another element. It cannot be empty. That would solve the problem.

    This will be fixed in our nearest update.

    Best Regards

    June 12, 2018 at 5:39 pm #62522

    cumenda
    Participant

    Sorry, but You are wrong.
    I added a link to the menu, and there is no more PHP errors, BUT, the flag switcher is not visible.

    In private I send You the 2 links where You can see that:
    on all pages (excluding the shop page) everything is working fine
    on shop page switcher is not visible

    Definitely, the problem is coming on woocommerce shop page only…

    Could You please let me know how to resolve or (maybe better also for other users), on header builder You could add a new element/icon for switch from one translation to the other.

    Let me know thank You for Your support

    June 13, 2018 at 7:49 am #62588

    Elise Noromit
    Member

    Hello,

    We have checked the issue with the default theme on our testing environment and see the same behavior with the shopping page.

    Please contact WPML support for the assistance as our theme does not have options to configure WPML and WooCommerce.

    Best Regards

    June 13, 2018 at 8:18 am #62592

    cumenda
    Participant

    Hi,
    meantime could You please let me know how You produced a dropdown text only as per attached image on Your main woodmart demo?
    While the WPML team will try to fix, I would like to continue working with a simple dopdown text list and I will manually add the link to the proper translation.

    Looking forward to receive Your kind reply

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    June 13, 2018 at 8:33 am #62605

    Elise Noromit
    Member

    Hello,

    Such drop-down is configured in WPML > Languages > Menu language switcher as shown: https://gyazo.com/900d48f49714a45617b11a8e1e5e52a8

    You can see what options should be set to get the drop-down.

    Best Regards

    June 13, 2018 at 12:09 pm #62667

    cumenda
    Participant

    Hi,
    just to infom that the issue i solved installing the WPML Woocommerce plugin.
    The WPML standard plugin add translation to standard pages and posts (and automatically can be added the language switcher on pages and posts)
    The additional WPML Woocommerce pluding add translations to main shop page and products (intalling it, also the language switchwer started to work properly on shop page and product pages too)

    Maybe the above info will be useful for other users

    Thank You

    June 13, 2018 at 12:27 pm #62673

    Elise Noromit
    Member

    Hello,

    Thank you for keeping us informed. We are glad you have solved the issue. Such information will be useful for other users.

    Best Regards

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