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An unknown error occurred when fetching the script.

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  • #627248

    feronera
    Participant

    An unknown error occurred when fetching the script.

    #627308

    Hello,

    Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #627455

    feronera
    Participant

    BTW, I have already activated only theme-required plugins, but the problem still exists.
    Please see admin login detail at private content.

    Thanks.

    #627559

    Hello,

    Please activate the parent theme on your site and check if the issue persists. This may help resolve the error you’re encountering.

    Best Regards

    #627691

    feronera
    Participant

    Very thanks. It seems the child theme did not support it, right?

    #627861

    Hello,

    Thank you for sharing the details. If the issue occurs only when the child theme is active, it is likely caused by custom code or overridden files within the child theme.

    Unfortunately, troubleshooting and fixing customizations in a child theme fall outside the scope of our support, as they are user-specific modifications. You will need to:

    1. Review the custom code in your child theme.
    2. Gradually remove or comment out customizations to identify the source of the problem.
    3. Ensure that any overridden files in the child theme are updated and compatible with the latest version of WoodMart.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)