Hello,
Thank you very much for choosing our theme and for contacting us.
You need to install and activate the theme as well as all the related plugins for all the sites, then you need to enter each site and install the Base Import what makes one click, and upload the demo you wish, what makes one more click. More instructions are here: https://xtemos.com/docs/woodmart/installation-process/
Otherwise, if the issue still exists then please share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards.