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“Issue with Shiprocket Pincode Checker on Custom Product Layout”

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  • January 14, 2025 at 4:13 pm #629664

    ottakathmuhammed
    Participant

    I hope this email finds you well. I am using the Woodmart theme for my website and have integrated the Shiprocket plugin, which includes a Pincode Checker feature. The Pincode Checker was functioning correctly on the default single product page layout. However, after customizing the single product page layout, the Pincode Checker is no longe

    I suspect this might be related to missing hooks or compatibility issues between the custom layout and the plugin. Could you ple

    Guidance on ensuring compatibility between the Shiprocket Pincode Checker and my custom single product layout.
    Information on the specific hooks or settings required for third-party plugins to display correctly on custom layouts.
    Any documentation or suggestions to resolve this issue efficiently.
    Your assistance in this matter would be greatly appreciated. Please let me know if you need additional information or access to troubleshoot this further.

    Looking forward to your response.

    Thank you!

    Best regards,
    Muhammed

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    January 14, 2025 at 4:29 pm #629671

    Artem Temos
    Keymaster

    Hello,

    It looks like the plugin adds its custom content using the standard WooCommerce hook. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.

    We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

    Read more information here https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Kind Regards
    XTemos Studio

    January 14, 2025 at 5:02 pm #629688

    ottakathmuhammed
    Participant

    It was working fine with the previous template, but after changing the layout, that option is no longer visible.”

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Viewing 3 posts - 1 through 3 (of 3 total)