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Pop-up html block not where it should be

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #630075

    clk66
    Participant

    Dear Support,

    Please see attached screenshots, the pop-up html blocks are not aligned correctly in the middle, they should not stretch that much to the right. They should be in the center of the screen.

    Feel free to make any adjustment, this is the dev site and daily backups are taken.

    Best regards

    Attachments:
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    #630078

    clk66
    Participant

    Apologies for any confusion, please click the buttons to see what the issue is

    #630218

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the login URL as well, the default wp-admin URL is not working for me.

    Best Regards.

    #630401

    clk66
    Participant

    Hi Aizaz, please see link below

    #630542

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #630583

    clk66
    Participant

    Hi Aizaz,

    I disabled all plugins but it did not help. After rebuilding the HTML block it looks better now (please check with the first popup button – upper left one). There is still the issue that the white background block does not include the whole inner section, could you take a look here? As seen in the screenshot I want it to be a little wider.

    As mentioned please feel free to change and adjust as much as needed, this is an development domain and backups are already taken.

    Best regards,

    Attachments:
    You must be logged in to view attached files.
    #630734

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    In the main container of the HTML block, a background image is currently being used. To apply a full background color, you need to edit the container and specify the desired background color.
    https://ibb.co/Lv134VK

    Additionally, the layout includes separate containers for the text area and the slides. You can modify the background settings for each container individually.

    Best Regards

    #630763

    clk66
    Participant

    Hi Aizaz,

    I was able to solve the issue, thank you very much!
    The ticket can be closed

    Best regards

    #630820

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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