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Pop-up html block not where it should be
- This topic has 8 replies, 2 voices, and was last updated 1 year, 6 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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January 15, 2025 at 10:42 pm #630075
clk66ParticipantDear Support,
Please see attached screenshots, the pop-up html blocks are not aligned correctly in the middle, they should not stretch that much to the right. They should be in the center of the screen.
Feel free to make any adjustment, this is the dev site and daily backups are taken.
Best regards
Attachments:
You must be logged in to view attached files.January 15, 2025 at 10:47 pm #630078
clk66ParticipantApologies for any confusion, please click the buttons to see what the issue is
January 16, 2025 at 1:15 pm #630218Hello,
Please share the login URL as well, the default wp-admin URL is not working for me.
Best Regards.
January 16, 2025 at 9:46 pm #630401
clk66ParticipantHi Aizaz, please see link below
January 17, 2025 at 1:16 pm #630542Hello,
Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards
January 17, 2025 at 3:23 pm #630583
clk66ParticipantHi Aizaz,
I disabled all plugins but it did not help. After rebuilding the HTML block it looks better now (please check with the first popup button – upper left one). There is still the issue that the white background block does not include the whole inner section, could you take a look here? As seen in the screenshot I want it to be a little wider.
As mentioned please feel free to change and adjust as much as needed, this is an development domain and backups are already taken.
Best regards,
Attachments:
You must be logged in to view attached files.January 18, 2025 at 9:33 am #630734Hello,
In the main container of the HTML block, a background image is currently being used. To apply a full background color, you need to edit the container and specify the desired background color.
https://ibb.co/Lv134VKAdditionally, the layout includes separate containers for the text area and the slides. You can modify the background settings for each container individually.
Best Regards
January 18, 2025 at 12:51 pm #630763
clk66ParticipantHi Aizaz,
I was able to solve the issue, thank you very much!
The ticket can be closedBest regards
January 18, 2025 at 6:03 pm #630820Most Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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