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Issue with Shipping Services Not Showing

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 19, 2025 at 9:03 pm #630914

    josephdickinsonuk
    Participant

    Hello,

    I am experiencing an issue where shipping services are not showing up when a user enters their address. Instead, it displays “no shipping services available.” – See screenshot – https://snipboard.io/bn5yp2.jpg

    I believe I have correctly set up all the shipping zones and methods with the required information. Please see the screenshot here for details on all the countries: https://snipboard.io/eGcKFO.jpg.

    Could you kindly advise on why the shipping methods are not displaying?

    Thank you for your assistance.

    January 20, 2025 at 2:41 pm #631142

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to WooCommerce > Settings > Payments.
    Use the toggle under Enabled to select Check Payments.

    Please follow this guide and setup the payments method:
    https://woocommerce.com/document/cheque/

    Best Regards

    January 20, 2025 at 2:59 pm #631147

    josephdickinsonuk
    Participant

    I tried that, refreshed the cache, and it still did not work? https://prnt.sc/3dlq6rQ0Bj2a

    January 20, 2025 at 6:56 pm #631243

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards

    January 20, 2025 at 7:44 pm #631262

    josephdickinsonuk
    Participant

    Thank you so much for your help so far; it’s greatly appreciated. I’ve tested the issue further by switching to a default WordPress theme, and unfortunately, the problem persists—shipping methods are still not displaying, and users see “No shipping services available.”

    Here’s a screenshot for reference: Error Screenshot.

    I’ve renewed support as I highly value the expertise of your team, and I’d be incredibly grateful for your assistance in resolving this issue.

    Thank you again for your time, and I look forward to hearing from you!

    Best regards,
    Joe
    See screenshot https://prnt.sc/0FbbcxbScOOF

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