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Issues with containers

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  • #631319

    oscar-203
    Participant

    have the problem that on mobile, within the Elementor editor, everything looks fine. However, when viewed on a mobile phone, the spaces between columns do not work, causing them to appear very close together.

    I have already tried:

    Creating a new container and placing the elements inside it.
    Adding spaces using “Container” and “Gaps.”
    Using the “Space” element to create spacing.
    Adjusting the “Padding” settings to add space.
    Additionally, the titles within this carousel do not display in the correct color. In some cases, they appear in a different color that is not configured.

    Attached is an image.

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    #631324

    oscar-203
    Participant

    The issue occurs with several elements, such as titles, but only on mobile.

    #631327

    oscar-203
    Participant

    In fact, it’s an issue that happens with several columns or containers. In the editor, it displays differently.

    As you can see, the layout is not the same as what appears in the editor. Additionally, the background does not display on mobile.

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    #631393

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor

    Thank you in advance.

    #631619

    oscar-203
    Participant

    I have already deactivated the site plugins.

    Let me share the access with you.

    #631631

    Bogdan Donovan
    Keymaster

    We have checked your site and compared the appearance of the sections you provided in the screenshots. During our test, both sections appear identical in the Elementor editor and on the frontend of the site.

    Section 1 editor – https://monosnap.com/file/sbSqJkTU2M9E2Rrv9NHwZ9SSw0x2Ja
    Section 1 frontend – https://monosnap.com/file/QwXiyUkVUTrjb05YDbikePPwuLwiD7
    Section 2 editor – https://monosnap.com/file/4BA4E8TEYk0ScW0Lednmm3Uh4sJFfM
    Section 2 frontend – https://monosnap.com/file/xebgRFkeseCDvnBIyKd1sMlrrV895R

    The Space element, Container, Gap, and Padding options are part of the Elementor plugin, and our theme does not affect their functionality. Since your site appeared normal during our test, and we could not reproduce the issue, we cannot provide a specific solution. However, based on its appearance on your previous screenshots, the issue might be related to the caching of Elementor’s styles.

    If you encounter the issue again, try disabling all plugins and options related to “optimization” or caching. Also, if you are testing your site on a real mobile device, don’t forget to clear the cache on it after disabling the plugins or their options.

    Kind Regards

    #632633

    oscar-203
    Participant

    Thank you, it works erasing the plug-ins.

    #632909

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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