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Woodmart very slow only when logged in

Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 26, 2025 at 11:33 pm #632870

    bitcodesco
    Participant

    Hello!

    When I’m logged in (either as an user or as admin) and I click on the “add to cart” or “buy now” buttons it takes 15-20 for the cart/checkout page to load.

    If I try to do the same thing when I’m not logged in then it only takes like 2-3 seconds for the cart/checkout pages to load.

    I have tried multiple caching plugins, I also turned on the caching for logged in users, but this still doesn’t fix the issue, it’s not a cache-related issue.

    Can you please help me with this?

    January 26, 2025 at 11:37 pm #632871

    bitcodesco
    Participant

    Also, I’ve basically tried disabling all the other plugins to test for conflicts, but still no fix.

    January 27, 2025 at 10:34 am #632904

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    January 27, 2025 at 12:52 pm #633001

    bitcodesco
    Participant

    Hello!

    Yes, I’ve tested it with multiple other themes and with them this issue does not occur, it only occurs with WoodMart.

    January 27, 2025 at 1:21 pm #633036

    Artem Temos
    Keymaster

    Please keep all plugins that are not related to our theme temporarily turned off and switch to the default theme so we can test it on your website and compare with WoodMart.

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Viewing 5 posts - 1 through 5 (of 5 total)