Home › Forums › WoodMart support forum › Error Something went wrong. Please try again or choose another payment source.

Error Something went wrong. Please try again or choose another payment source.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 29, 2025 at 10:32 pm #633965

    viz.design
    Participant

    I get this error on the checkout page “Something went wrong. Please try again or choose another payment source.” ,
    I activated another default theme (Twenty) and it works correctly, what could it be?

    January 30, 2025 at 10:14 am #634034

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    January 31, 2025 at 1:53 am #634303

    viz.design
    Participant

    The plugins have been deactivated, and the one that is causing the error when we activate it is ‘woocomerce antifraud’. We tested themes like ‘Hello’ or ‘Twenty’ and there are no problems with those themes. How can you help me solve this? It used to work, it just stopped working. I don’t know if it’s a problem with woodmart updates.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)