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Some stuff
- This topic has 25 replies, 3 voices, and was last updated 6 years, 7 months ago by
Artem Temos.
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AuthorPosts
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June 18, 2018 at 11:36 am #63482
bestmarketingParticipantHi I have a couple of questions. First of all – great theme 🙂
1. I can’t login with Facebook , I think that I made everything from your tutorial , but it is giving an error
2. When you are in the shop page and choose for example 2 filters – the menu become with three secitons 1. Clear all 2. Filter1 3. Filter2 , but if you choose to remove just one of the filters for example only filter1 – it is not removing it – nothing happens
3. On products grid it is not working the option to show products with summary
Thganks in advanceJune 18, 2018 at 12:22 pm #63511
Elise NoromitMemberHello,
Thank you very much for choosing our theme and contacting us.
Please provide your site admin access so that we could check the settings.
Best Regards
June 18, 2018 at 12:53 pm #63528
bestmarketingParticipantIn the private content are the details
June 18, 2018 at 3:35 pm #63569
Elise NoromitMemberHello,
As for Facebook please provide the screens from Facebook so that we could see the settings.
Regarding rest two points, please provide your FTP access.
Best Regards
June 19, 2018 at 1:02 pm #63730
bestmarketingParticipantGreeting,
Like an attached file , I am sendig to you facebook screen.
Thanks,
AlexAttachments:
You must be logged in to view attached files.June 19, 2018 at 1:29 pm #63734
bestmarketingParticipantOne more facebook screen
Attachments:
You must be logged in to view attached files.June 19, 2018 at 3:11 pm #63754
Elise NoromitMemberHello,
You have inserted the url not correctly https://prnt.sc/jwrr4s the link format should like this: ‘http://YOURSITE.COM/my-account/facebook/int_callback’
Also please provide the file route to WordPress we cannot find.
Best Regards
June 20, 2018 at 7:30 am #63820
bestmarketingParticipantI can’t understand what do mean by file route to WordPress we cannot find.
I gave you everything – WordPress login details and FTP login details . ????
About facebook , it is still not working , I made the changes that you provide me. – Like an attached fileAttachments:
You must be logged in to view attached files.June 20, 2018 at 9:20 am #63841
Elise NoromitMemberHello,
When we enter the FTP we see this http://prntscr.com/jx2oix none of these folders contain WP installation.
This is just an example how WP installation looks like http://prntscr.com/jx2p96
Please provide us with valid FTP and file rout.
Please read the instructions for configuration and make sure you have filled all the fields out in with the proper information.
Best Regards
June 20, 2018 at 11:42 am #63868
bestmarketingParticipantPlease go to web folder ?!? – Web
Also about Facebook as you can see I have done everything correct, but it is still don’t working.June 20, 2018 at 11:45 am #63870
bestmarketingParticipantFacebook error , when I am logged in my account :
URL is blocked: This redirect fails because the redirected “URI” is not in the white list in the application’s “Client OAuth” settings. Make sure Customer and Web OAuth Login are included and add all your application domains as valid OAuth Redirect URIs.
Facebook error , when I am trying to make a profil , in browser guest mode:
Not Logged In: You are not logged in. Please login and try again.June 20, 2018 at 1:32 pm #63886
Artem TemosKeymasterPlease, add us to the Facebook administrators list so we can check the APP settings
June 20, 2018 at 4:42 pm #63914
bestmarketingParticipantDone, you are add like an administrator.
Regards,
AlexJune 20, 2018 at 8:25 pm #63943
Elise NoromitMemberHello,
We have configured the facebook account.
Please go to web folder ?!? – Web
As you said we went to web folder and we see this: http://prntscr.com/jxav50
Please provide the correct file route so that we could help to solve other issues.
Best Regards
June 21, 2018 at 8:09 am #64034
bestmarketingParticipantOk, thank you for the facebook login. Really thankful.
About the web folder , I really don’t know why you don’t see the wp folder.
I am attaching you a screenshot from filezilla when I logged in with the details I gave to you.
I will speak with the hosting company.
Thanks,
AlexAttachments:
You must be logged in to view attached files.June 21, 2018 at 8:19 am #64038
Elise NoromitMemberHello,
We see web folder, however, we do not see the WP installation there. Please check the credentials you have provided, rights and rout. We have provided the screen above of what we see when we open web folder
Best Regards
July 5, 2018 at 10:29 am #66259
bestmarketingParticipantHi thank you for your time. I was gave you a wrong FTP access .
This are the topics, that we discuss before:
2. When you are in the shop page and choose for example 2 filters – the menu become with three secitons 1. Clear all 2. Filter1 3. Filter2 , but if you choose to remove just one of the filters for example only filter1 – it is not removing it – nothing happens
3. On products grid it is not working the option to show products with summary
Thanks in advance.
Here is the correct one:July 5, 2018 at 1:09 pm #66289
Artem TemosKeymasterHello,
2. This widget is based on WooCommerce functionality. Could you please try to switch to default WordPress theme and add “WooCommerce active filters” widget to the sidebar to check how it works?
3. We don’t see any problems with your products on the shop page https://gyazo.com/77344c127a485cb0e2d1f7d951e1671a
Could you please explain what is wrong there?Thank you
July 11, 2018 at 8:01 am #66992
bestmarketingParticipantHello,
2. This widget is based on WooCommerce functionality. Could you please try to switch to default WordPress theme and add “WooCommerce active filters” widget to the sidebar to check how it works?
No it is not working again ? where could be the problem?
Thanks in advance.July 11, 2018 at 8:47 am #66998
Artem TemosKeymasterHello,
Try to disable all plugins that are not related to our theme and check how it works without them.
Regards
July 11, 2018 at 9:17 am #67006
bestmarketingParticipantHi again. On this demo site, that we used in the beggining of developing out new site – private content , as you can see I activated Tweenty something theme. All other plugins are deactivated , except yours. The problem still excists. So I think that the problem is somewhere from your side. Please check it up and send me more info.
RegardsJuly 11, 2018 at 9:21 am #67007
Artem TemosKeymasterHi,
Could you please disable our theme’s plugins as well and check again?
July 11, 2018 at 12:00 pm #67015
bestmarketingParticipantHi , I just tried and made all of the plugins except Woocommerce disabled. You were right – it is the same. – it is not working
Hmmmm , I really can’t understnad why it doesn’t work. Any suggestions?July 11, 2018 at 12:40 pm #67016
Artem TemosKeymasterHi,
Maybe there is some problem with your attribute terms slug names, try to create some test attributes with terms in Latin without any symbols and numbers.
Regards
July 11, 2018 at 2:35 pm #67045
bestmarketingParticipantYou are right it was from the f*cking slugs. When I change them to latin with cyrilic title there is no problem , but at the moment they are with cyrilic slugs and this is causing the problem.
Thank you very much for your help.
Cheers,
Alex 🙂July 11, 2018 at 3:00 pm #67055
Artem TemosKeymasterGreat, we are glad that you sorted it out 🙂
Regards
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