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Product Gallery

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  • #635894

    shweta
    Participant

    Dear Team,

    I have created a custom product page on my website and set up a variable product. I have added images to the variations, set a default variation, and removed the main product image. However, I noticed that the gallery images do not change as expected.

    Could you please look into this issue? I have shared the login details for your reference.

    Best regards,

    #635928

    Hello,

    Please edit Product Attribute “Finish” and enable Change product image on the attribute click option https://prnt.sc/OFlxnJhoLRbm and upload appropriate images to the variations: https://take.ms/MiDHc Then the images will change by clicking on the swatches.

    You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/

    Best Regards,

    #635936

    shweta
    Participant

    You are misunderstanding. I shared the screenshot for better understanding. I have created a custom product page layout, and a variable is selected by default. My product images are also not showing. However, as soon as I disable the custom product page, the variable product images will display properly.

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    #635957

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards,

    #635992

    shweta
    Participant

    I have already deactivated the 3 rd party plugin, but getting same error.

    #636126

    Hello,

    Please, confirm the permission for plugins deactivation, As soon as we complete the testing we will enable it all back.

    Looking forward to collaborating with you!

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)