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Theme slider no longer works

Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 10, 2025 at 1:21 pm #636807

    [email protected]
    Participant

    Good morning, for some time we have noticed that the slider no longer works as before, for example:

    https://www.arcoban.com/

    Here on our home page the 3 slide contains as in your demo thumbnail elements that when you click on them they are displayed on the right side in large, but now they appear all overlapping to the right and the event click on the thumbnails no longer works.

    Can you tell us how to fix it so that it works as we had it and as it was in the theme demo?

    Thank you.

    February 10, 2025 at 3:25 pm #636848

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please share the screenshot of the section or the small video clip of the issue, along with your site WP Admin URL and Credentials under the private content area of this topic, so that we will further look into it for you and help you out.

    Best Regards,

    February 10, 2025 at 3:38 pm #636865

    [email protected]
    Participant

    At this video you could see the issue:

    https://www.loom.com/share/db6846e9b0a3442b8fb367f6f8dc517c?sid=831873a8-3efd-4002-a22b-08006053796c

    I give you an access to the wp backoffice also….

    Thanks

    February 11, 2025 at 8:53 am #637057

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It looks like the login attempt was blocked due to a security restriction on your website. Please check if there are any security plugins or firewall settings preventing access. You may try unlocking the account or temporarily disabling restrictions: https://ibb.co/x8ggz6sv

    Best Regards,

    February 11, 2025 at 12:19 pm #637139

    [email protected]
    Participant

    Its true, could you please tell us your country and your ip from where you are trying to access to unlock??

    Thanks

    February 11, 2025 at 2:56 pm #637196

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You have to whitelist my Country Pakistan from the IP restrictions.

    Best Regards,

    February 11, 2025 at 3:06 pm #637203

    [email protected]
    Participant

    Done, try again

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Viewing 7 posts - 1 through 7 (of 7 total)