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Estimate delivery

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #636832

    John
    Participant

    Hello everyone,

    Is there a way to modify the overall estimated delivery date in the email notifications? Instead of sending the first date for each product, we would like to send the last delivery date.

    For example:
    – First product: 02.02 – 04.02
    – Second product: 02.02 – 10.02

    In this case, we want to send 10.02 in the email. https://imgur.com/a/pHw88dU

    Is this possible?

    I look forward to your reply.

    Thank you!

    #637099

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, it’s not possible as those values generate automatically.

    If you have any additional questions, let me know.

    Kind Regards

    #637132

    John
    Participant

    Hello,
    I understand your point. Is there a way to display the delivery range in the email? https://imgur.com/a/JN1WGkN
    As shown in this image, customers often see only the date “12.02” and assume their order will be delivered that day, which can lead to frustration.

    Please let me know if this can be adjusted.

    Thank you!

    #637246

    Luke Nielsen
    Keymaster

    Hello,

    Please send access to the admin panel and FTP access to the server files, so we can investigate it more deeply.

    Thank you in advance.

    Kind Regards

    #637433

    John
    Participant

    Hello,
    Thank you very much for your support.
    Attached the credentials.
    Also, created the estimated delivery date on two categories: Accessories and Armchairs.
    Please let me know if you need something else.
    Thank you!

    #637562

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the FTP access is wrong – https://prnt.sc/EKbniYVWEGFR , could you please update it?

    Thank you in advance.

    Kind Regards

    #637566

    John
    Participant

    Hello,
    So sorry, i have provided you the wrong account.
    Atteched the corectly one.
    Thank you!

Viewing 7 posts - 1 through 7 (of 7 total)