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Filter after search not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 11, 2025 at 9:20 pm #637299

    phoenixfurniturestudio
    Participant

    If I try any filter after searching for products, the page is broken. Screen recording is here:https://limewire.com/d/1f50892e-18c6-4012-9ebf-cd8e2f812b45#JvnRDRlwKTnuDlh2J7T-XlmFsTRAIUzdXZOyv3NE7BA

    February 12, 2025 at 12:15 pm #637447

    Hung Pham
    Keymaster

    Hi phoenixfurniturestudio,

    Thanks for reaching to us.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    February 13, 2025 at 12:11 am #637662

    phoenixfurniturestudio
    Participant

    I have tried deactivating all the plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and I still get the same error with them all deactivated.

    February 13, 2025 at 9:58 am #637715

    Hung Pham
    Keymaster

    Hi phoenixfurniturestudio,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Regards,

    February 13, 2025 at 11:04 am #637746

    phoenixfurniturestudio
    Participant

    Yes, please go ahead.

    February 13, 2025 at 12:30 pm #637809

    Hung Pham
    Keymaster

    Hi phoenixfurniturestudio,

    I tried to switch to default theme – Storefront and keep only WooCommerce activated, but it still didn’t work. It means that it is not our theme issue.

    Please refer to this article https://www.hostinger.com/tutorials/how-to-fix-error-404 or reach out to your hosting provider who will guide you through the process.

    Regards,

    February 13, 2025 at 10:41 pm #637991

    phoenixfurniturestudio
    Participant

    The filter is no longer showing correctly on the shop page – please can you return this to show the filters. Thanks

    February 13, 2025 at 10:42 pm #637992

    phoenixfurniturestudio
    Participant

    screenshot attached

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    February 15, 2025 at 8:56 am #638282

    Hung Pham
    Keymaster

    Hi phoenixfurniturestudio,

    Appreciate your patience.

    According to the screenshot, you are using an extra plugin for filter widget, please make sure you activated that plugin.

    Regards,

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Viewing 9 posts - 1 through 9 (of 9 total)