Home › Forums › WoodMart support forum › Issue with Product Video Gallery in WoodMart

Issue with Product Video Gallery in WoodMart

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 13, 2025 at 7:32 pm #637967

    merithomeuk
    Participant

    Hi WoodMart Team,

    I hope you’re doing well.

    I’m experiencing an issue with the product video gallery. When I add a video link, it keeps buffering and doesn’t display properly. However, when I add the link in the custom metabox at the bottom of the product settings page, it works fine.

    Could you kindly check what might be causing this issue? Here’s the link for reference: [Insert Link]

    Looking forward to your support.

    Best regards,
    Arash

    Attachments:
    You must be logged in to view attached files.
    February 14, 2025 at 10:36 am #638040

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To fix this issue, try to add the following code snippet to the Custom JS on document ready area in Theme Settings.

    	if ( (document.querySelector("script[src*='googletagmanager.com']")|| document.querySelector('#www-widgetapi-script') ) && document.querySelector('.woocommerce-product-gallery .wd-carousel-item.wd-with-video') ) {
		const tag = document.createElement( 'script' );
		tag.src = '//www.youtube.com/iframe_api';

		const firstScriptTag = document.getElementsByTagName( 'script' )[0];
		firstScriptTag.parentNode.insertBefore( tag, firstScriptTag );
	}

    Kind Regards

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)