Elementor does not load & WordPress widgets cannot be customized

This topic has 5 replies, 2 voices, and was last updated 3 days, 22 hours ago by Hung Pham.

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February 17, 2025 at 12:08 pm #638619

noahberg.de
Participant

Hello, I have converted my store to Woodmart and now I have a problem with loading Elementor and other settings in WordPress.

When I want to edit something with Elementor, Elementor does not load. I can start the editor so that I can see the containers etc., but the element settings do not load (see screenshot). I have already waited over 30 minutes, but it does not load on its own. I have found a workaround by opening the website settings and then exiting them again. Then I can edit everything normally. It’s just a bit annoying to work like this in the long run.

I also can’t edit the widgets, so I can’t create an individual shop sidebar.

Where could the issue be coming from? Thank you very much!

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February 17, 2025 at 1:20 pm #638654

Hung Pham
Keymaster

Hi noahberg.de,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

February 17, 2025 at 4:57 pm #638757

noahberg.de
Participant

Ok

February 18, 2025 at 2:06 pm #639022

Hung Pham
Keymaster

Hi noahberg.de,

Admin credential is incorrect, please check again.

Regards,

February 18, 2025 at 6:07 pm #639134

noahberg.de
Participant

Sorry, try again, please.

February 19, 2025 at 7:26 am #639237

Hung Pham
Keymaster

Hi noahberg.de,

Thanks for details.

– You need to increase PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter. https://ibb.co/C3nH0mzG

– You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
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