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Video on category extra description not showing

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  • February 21, 2025 at 4:13 pm #639970

    ddf
    Participant

    I’m trying to add a video on the Extra description field, via “add media” and “Insert from URL”. The video shows on the editor but won’t show on the category page.

    Help?

    February 22, 2025 at 10:02 am #640085

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Maybe you are using Custom WooCommerce Builder layouts, which is part of WooCommerce Builder from WoodMart.

    Navigate to Layouts > Edit Product Archive Layout and add an extra description widget in the layout: https://prnt.sc/iOvSdhG4UE9F

    Here below are the documentation articles: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    If you have any questions feel free to contact us.

    Best Regards,

    February 24, 2025 at 12:40 pm #640412

    ddf
    Participant

    Hi, I don’t have any layout to edit. I’m just trying to edit the extra description on the category page (see image).

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    February 24, 2025 at 3:54 pm #640536

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content under the message area field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    February 24, 2025 at 4:51 pm #640565

    ddf
    Participant

    Ok, see attached.

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Viewing 5 posts - 1 through 5 (of 5 total)