Home › Forums › WoodMart support forum › Layout single product variation images not changing

Layout single product variation images not changing

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • February 26, 2025 at 12:51 am #640979

    srifai
    Participant

    Product variations work perfectly with Woodmart’s default layouts. However, when I create a custom layout for a single product, the variation images stop working correctly.

    Before this, I faced a similar issue when enabling the Show Single Variation and Hide Variation Parent options—individual product variations wouldn’t update their images when selecting a color. However, with Woodmart’s default product layouts, everything functioned as expected.

    In short, variation images work perfectly with Woodmart’s default product layout, but any custom or additional layout causes them to break.

    Please check the provided link for reference.

    February 26, 2025 at 12:26 pm #641071

    Luke Nielsen
    Member

    Hello,

    I would like to request temporary admin access so I can look at the settings there better.

    Thank you for your time.

    Kind Regards

    February 26, 2025 at 5:44 pm #641209

    srifai
    Participant

    Hi, please find access information bellow.

    February 26, 2025 at 6:32 pm #641232

    Luke Nielsen
    Member

    Hello,

    I see when I log in, it works well. May I disable 3rd party plugins for testing?

    Thank you in advance.

    Kind Regards

    February 26, 2025 at 6:36 pm #641234

    srifai
    Participant

    Ok thanks. Should not be an issue with 3rd party plugins. If you diable the product layout, everything works fine. It has something to do with the new layout.

    February 26, 2025 at 8:52 pm #641268

    srifai
    Participant

    I solved the issue changing to a new layout. The issue had something to do with one of the predefined layouts, but it’s all good now.
    Thanks

    February 26, 2025 at 9:23 pm #641269

    srifai
    Participant

    Sorry, the issue is partially solved. It work on desktop, but the variation images doesn’t work on mobile.

    February 27, 2025 at 11:29 am #641370

    Luke Nielsen
    Member

    Hello,

    Checked on the mobile and it works on my end, here is a video – https://dropmefiles.com.ua/ua/9XcZv4EMsz

    Try to clear the mobile cache and recheck the issue.

    Kind Regards

    February 27, 2025 at 11:05 pm #641541

    srifai
    Participant

    Hello, the only reason it worked in your end is because I disabled the layout yesterday, please check:

    https://snipboard.io/kALVzC.jpg

    You can activate the layout and test again please, it’s not working in any mobile program: Safari, Edge, Chrome, Mozilla, etc.

    February 28, 2025 at 11:02 am #641632

    Luke Nielsen
    Member

    Hello,

    While checking, the layout was enabled – https://prnt.sc/tq2Mjq-lwudQ and here is a video from a mobile device – https://dropmefiles.com.ua/en/HmC4KMSk

    Could you please send me a video from your end?

    Kind Regards

    February 28, 2025 at 11:04 am #641636

    srifai
    Participant

    I had to disable the following plugin: https://www.checkoutwc.com/

    It had issues with any layout 🙁

    After that, all is working fine.

    February 28, 2025 at 11:31 am #641649

    Luke Nielsen
    Member

    Hello,

    Glad that you have sorted it out. Let me know if the topic can be closed.

    Thank you for your time.

    Kind Regards

    February 28, 2025 at 5:38 pm #641828

    srifai
    Participant

    Yes thankyou.

    March 3, 2025 at 12:52 pm #642287

    Luke Nielsen
    Member

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Wish you all the best.

    Kind Regards

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘Layout single product variation images not changing’ is closed to new replies.