Home Forums WoodMart support forum Product search problem

Product search problem

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #641536

    yorgos
    Participant

    Hi i try to search in the shop but when i search in lower case letterss the products not showing. This is problem because the clients dont know about how i have wrote. With Uppercase or Lowercase letters. How i can fiix this? Also how i can set to start search whriting 2 letters?
    for example https://www.redzeppelin.gr/

    if i write RDM appears products but rdm no products found
    https://www.loom.com/share/085a8ee4a19a4c838bd5309d33eae760?sid=e7c1a234-a403-47c7-b800-7d275b507f9e

    #641784

    Hello,

    01. Please add this code to the fundtions.php of the child theme:

    add_filter( 'woodmart_ajax_search_symbols_count', function (){
    	return 2;
    } );

    02. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards,

    #641793

    yorgos
    Participant

    Hi i dont use any child theme because after your theme last updates the child theme in all our instalations stoped working and break the whole website

    #641794

    yorgos
    Participant

    Ok this working but what happens with the other problem? Capital and smal letters?

Viewing 4 posts - 1 through 4 (of 4 total)