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Blog post not showing as in the editor

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  • #641553

    artur.fabri
    Participant

    Hi, can you help understand why a published post is not showing as in the editor?
    As you can see via the images, in the editor I’m using the gutenberg gallery block. But once the post is published, seems like the blocks are not loading. It renders the images in sequence on top of each other.

    I tried disable other plugins, but the problem persists. If I change themes, and use Twenty Twenty Five, the blog is rendered correctly.

    Thank you

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    #641740

    Hung Pham
    Participant

    Hi artur.fabri,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #643195

    artur.fabri
    Participant

    Hi, sorry for the late reply.
    I had another urgent issue to solve in my market place which was preventing sales.

    Please find the login as admin for the portal.

    Let me know if you have any questions.
    Thank you
    Artur

    #643280

    Hung Pham
    Participant

    Hi artur.fabri,

    Thanks for details.

    That issue has been fixed in the latest version.

    I highly recommend you to take a complete backup of your site before proceeding.

    Or create a devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Please refer to our detailed article https://xtemos.com/docs-topic/update-the-theme/

    Regards,

    #643645

    artur.fabri
    Participant

    Hi Hung,
    I have just updated to the last version and applied all patched but the problem persists.
    As you can see via this link: https://themodest.com.br/descubra-a-moda-modesta-plus-size-estilo-e-conforto/
    the images are not side by side, as the gutenberg image gallery. The theme is ignoring the gutenberg block and rendering each image below the previous one.

    Can you help me understand what is the problem?
    Thank you

    #643690

    Hung Pham
    Participant

    Hi artur.fabri,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #644148

    artur.fabri
    Participant

    Hi Hung!
    I took your advice and created a staging site (dev) so we don’t impact my live site.
    Login credentials attached.
    You will see that majority of the plugins are already disabled but the blog is still not rendering correctly.
    You can disable any plugins on this site and run your tests.

    Thank you,
    Artur

    #644246

    Hung Pham
    Participant

    Hi artur.fabri,

    Thanks for your patience.

    Please add the below Custom CSS code to Theme Settings > Custom CSS > Global CSS section:

    body .is-layout-flex {
        display: flex;
    }
    
    .wp-container-core-group-is-layout-1{
        flex-wrap: nowrap;
        justify-content: space-between;
        align-content: center;
    }
    
    .wp-block-image.aligncenter {
        display: table;
        margin: 0;
    }

    Regards,

    #644249

    artur.fabri
    Participant

    Hi Hung,
    Thank you for the additional code. I can confirm it is now working.

    Thank you so much for your help!
    Artur

    #644323

    Hung Pham
    Participant

    Hi artur.fabri,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)