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Checkout page select country problem

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 3, 2025 at 6:11 am #642172

    m7md.work1
    Participant

    Hello Dear,
    I have a problem on my website when you go to the checkout page and try to select your country the country select popup always get closed instantly, i have no idea and it only work if i scroll down to the buttom can someone help me

    March 3, 2025 at 6:45 am #642175

    m7md.work1
    Participant

    by the way i did already disable all the plugins and try and still have the same problem, i will add 2 screenshots
    the first one when i scrolldown you can see the count dropdown box look like square, and the 2 end screenshot when i scrtoll down all the way to the buttom the country dropdown have a round shape and i think thats the problem maybe.

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    March 3, 2025 at 3:59 pm #642374

    Luke Nielsen
    Keymaster

    Hello,

    The country dropdown works well on my end – https://prnt.sc/3XbkELqvDuhF , could you please send a video where it closes instantly?

    Kind Regards

    March 3, 2025 at 4:13 pm #642382

    m7md.work1
    Participant

    Check the video when I click on the country it changes without selecting

    • This reply was modified 6 hours, 33 minutes ago by m7md.work1.
    March 3, 2025 at 4:15 pm #642383

    m7md.work1
    Participant

    This is the video https://youtube.com/shorts/8uecfa86hRU?si=Yd7L8xnH_S08A5Op

    • This reply was modified 6 hours, 31 minutes ago by m7md.work1.
    March 3, 2025 at 4:20 pm #642386

    m7md.work1
    Participant

    Check this is on the mobile https://youtube.com/shorts/8uecfa86hRU?si=Yd7L8xnH_S08A5Op
    You can see the country changes when I click and the dropdown is not showing

    March 3, 2025 at 6:40 pm #642437

    Luke Nielsen
    Keymaster

    Hello,

    I made a video, check it please – https://dropmefiles.com.ua/en/YWZ8VUXePs

    Clear the browser cache and recheck the issue. Also, clarify which browser you use and its version.

    Kind Regards

    March 3, 2025 at 6:51 pm #642443

    m7md.work1
    Participant

    Hello Dear i think you did not understand, please open my website in your desktop and go to the checkout page and try to select a country and see, and this is a video please watch it and you will understand https://drive.google.com/file/d/1Nna8gj1hSjdEF7ER0bn-kkzl6Ovw_7Xi/view?usp=drivesdk

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Viewing 8 posts - 1 through 8 (of 8 total)