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Checkout page select country problem
- This topic has 8 replies, 2 voices, and was last updated 1 year, 4 months ago by
Luke Nielsen.
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AuthorPosts
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March 3, 2025 at 6:11 am #642172
Moek2kParticipantHello Dear,
I have a problem on my website when you go to the checkout page and try to select your country the country select popup always get closed instantly, i have no idea and it only work if i scroll down to the buttom can someone help meMarch 3, 2025 at 6:45 am #642175
Moek2kParticipantby the way i did already disable all the plugins and try and still have the same problem, i will add 2 screenshots
the first one when i scrolldown you can see the count dropdown box look like square, and the 2 end screenshot when i scrtoll down all the way to the buttom the country dropdown have a round shape and i think thats the problem maybe.Attachments:
You must be logged in to view attached files.March 3, 2025 at 3:59 pm #642374
Luke NielsenMemberHello,
The country dropdown works well on my end – https://prnt.sc/3XbkELqvDuhF , could you please send a video where it closes instantly?
Kind Regards
March 3, 2025 at 4:13 pm #642382
Moek2kParticipantCheck the video when I click on the country it changes without selecting
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This reply was modified 1 year, 4 months ago by
Moek2k.
March 3, 2025 at 4:15 pm #642383
Moek2kParticipantThis is the video https://youtube.com/shorts/8uecfa86hRU?si=Yd7L8xnH_S08A5Op
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This reply was modified 1 year, 4 months ago by
Moek2k.
March 3, 2025 at 4:20 pm #642386
Moek2kParticipantCheck this is on the mobile https://youtube.com/shorts/8uecfa86hRU?si=Yd7L8xnH_S08A5Op
You can see the country changes when I click and the dropdown is not showingMarch 3, 2025 at 6:40 pm #642437
Luke NielsenMemberHello,
I made a video, check it please – https://dropmefiles.com.ua/en/YWZ8VUXePs
Clear the browser cache and recheck the issue. Also, clarify which browser you use and its version.
Kind Regards
March 3, 2025 at 6:51 pm #642443
Moek2kParticipantHello Dear i think you did not understand, please open my website in your desktop and go to the checkout page and try to select a country and see, and this is a video please watch it and you will understand https://drive.google.com/file/d/1Nna8gj1hSjdEF7ER0bn-kkzl6Ovw_7Xi/view?usp=drivesdk
March 4, 2025 at 11:12 am #642579
Luke NielsenMemberHello,
Add the code below to Theme Settings -> Custom CSS.
.select2-container--open .select2-dropdown--above { margin-top: 0; }Then check how it works and let me know.
Kind Regards
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This reply was modified 1 year, 4 months ago by
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