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Review System and Emails

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  • March 9, 2025 at 11:56 am #644228

    IanB
    Participant

    I have an email setup to request reviews from customers after an order is placed.

    Couple of questions

    1. I’m currently using the product url and appending #reviews at the end of it to direct the user to the review section from the link in the email , although this is not working correctly , whats the best method to have the user directed straight to the product review section..

    2. Is it possible in the emails I send out to have the review option within the email and so that it populates the review for the product when submitted without leaving the email ?

    Thanks

    March 10, 2025 at 6:45 pm #644581

    Hung Pham
    Participant

    Hi IanB,

    Thanks for reaching to us and appreciate your patience.

    Email template is default WooCommerce functionality and WoodMart theme does not control it.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires.

    Regards,

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