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Swatch on Shop Page not displaying properly

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #644302

    jimmy.xupp
    Participant

    Hello,

    I noticed some of the color swatches on the shop page are not showing up, even though they display properly on the single product page, please help.

    Here is the screenshot: https://ibb.co/MjjFGPy

    Best,
    Jimmy

    #644505

    Hello,

    Navigate to Products > Attributes > Configure term value of attribute > disable the text swatch and enable the option “ Color swatch”.

    Please check this manual: https://xtemos.com/docs-topic/variable-products-and-swatches/

    If the issue remains, share the wp-login details so I will further check on your site and give you a possible solution.

    Best Regards,

    #644535

    jimmy.xupp
    Participant

    Please check the credentials below

    #644680

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 8.1.1 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards,

    #644820

    jimmy.xupp
    Participant

    Thanks for your reply. I tried your method, some swatches are reappearing, but some are still not. Please take a look.

    #645019

    Hello,

    Please temporarily turn off all plugins that are not related to our theme. Also, update the theme to the latest version – 8.1.1. And switch to the parent theme to check the issue.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)