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Dynamic Discounts Table Showing Extra (51+) Condition That I Didn’t Configure

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  • #644655

    nayeemit
    Participant

    Hello Woodmart Support Team,

    I’m experiencing an issue with the dynamic discounts feature on single product pages. I’ve configured exactly three discount rules for a specific product (based on brand conditions), but on the frontend, there’s an additional fourth column showing “51+” with a 0% discount. This extra column is not defined in my rules and I’d like it removed or disabled.

    Steps to Reproduce
    Go to “Products” → “Discount Rules” (or the relevant section in Woodmart’s settings if you’re using a built-in feature).
    Add three rules (e.g., “From 6” → “12% off,” “From 12” → “25% off,” “From 20” → “5% off”).
    Condition: I set the condition to Include → Product Brand → [Brand Name].
    Save changes and then view the single product page.
    I see the three columns corresponding to my rules, plus a 51+ column that shows 0% discount.
    Expected Behavior
    I only want to display the three discount columns I explicitly created.

    Actual Behavior
    A fourth column for “51+” automatically appears, showing 0% discount, which confuses customers.

    Request
    Could you please advise how to:

    Prevent or remove that extra “51+” column.
    Show only the discount tiers I have set in the rules.
    Thank you for your help! If you need any further information or a staging environment to test, please let me know.

    #644687

    Artem Temos
    Keymaster

    Hello,

    Please send us your admin access so we can check your configuration and help you.

    Kind Regards

    #644980

    nayeemit
    Participant

    Please check private

    #645071

    Artem Temos
    Keymaster

    Sorry, but the password is wrong and we can’t enter the dashboard.

Viewing 4 posts - 1 through 4 (of 4 total)