Multiple Theme Queries, Prices, Presets and more

Hi Woodmart Team,

We are experiencing multiple issues with our website, and we suspect it may be due to our integration with Commercebuild. They previously had their own platform that synced with Sage but are now transitioning to WordPress.

Here are the four main issues we are facing:

• Despite changing the currency in WooCommerce, our website is still displaying the dollar symbol.
• We have kitting items (bundled products), but they are showing as out of stock even when stock is available. We tested this with another theme, and it worked correctly, so the issue seems to be related to the theme.
• Our product pages are not updating and continue to load indefinitely.
• This is our biggest concern: In the Preset Options settings, the Conditions dropdown currently detects user roles from the Members plugin. However, we need it to also recognize user groups from Commercebuild’s Group Management (visible in the top menu of our dashboard under Commercebuild). This would allow us to customize the website’s appearance for different user groups. We believe this should be a relatively simple fix.

Please let us know how we can resolve these issues.

• This topic was modified 1 year, 3 months ago by tyronf.