Home › Forums › WoodMart support forum › Products are not shown on the shop page. Sometimes they are, sometimes not.

Products are not shown on the shop page. Sometimes they are, sometimes not.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 20, 2025 at 8:22 pm #647704

    we-make-marketing.com
    Participant

    Hey,

    on my shop page there are no products shown. If I deactivate all plugins and activate them again, the products show up a again. Sometimes for a few hours, sometimes for a few days. It is not stable and I can’z figure out why. I tried disabling all plugins one by one, searched for the right settings inside the theme but I can’t get why this happens.

    I created a user for you. Maybe you can help me fix this problem.

    I attached screenshots of the issue.

    Attachments:
    You must be logged in to view attached files.
    March 21, 2025 at 12:00 pm #647842

    Luke Nielsen
    Keymaster

    Hello,

    You can use any email you want or send temporary access via an appropriate plugin plugin – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    I see that you have a cache on your website, did you try to check how it works without cache plugin?

    Kind Regards

    March 23, 2025 at 12:12 am #648231

    we-make-marketing.com
    Participant

    Hi Luke,

    I got you temporary login.

    Yes I tried disabling the caching plugin. I tried disabling all plugins except elementor and woodmart related plugins but issue persists.

    March 24, 2025 at 3:20 pm #648469

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. May I disable 3rd party plugins, and enable the parent/default theme? Also, clarify where the “Plugins” tab is situated in the WP dashboard.

    I look forward to hearing back from you.

    Kind Regards

    March 24, 2025 at 5:45 pm #648519

    we-make-marketing.com
    Participant

    Yes you can disable plugins.

    The site has one wordpress for two sites. You can manage plugins in the screenshot.

    Attachments:
    You must be logged in to view attached files.
    March 25, 2025 at 10:16 am #648687

    Luke Nielsen
    Keymaster

    Hello,

    This is my dashboard – https://prnt.sc/HR3Wrd13CYCC

    Additionally, please update the theme to the latest version.

    Looking forward to hearing back from you!

    Kind Regards

  • Author
    Posts

Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)