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login form, and contact form
- This topic has 6 replies, 3 voices, and was last updated 6 years, 4 months ago by Artem Temos.
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AuthorPosts
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June 27, 2018 at 12:19 pm #65043
lointainParticipanthello I am unfortunately still there for several problems
1- visitor can sig-in with only email!!? [https://prnt.sc/jzxjwh]
to test I created an account and I asked recover my password, but I see error of: captcha error, while there is no option captcha on the password recovery page
https://prnt.sc/jzxk2k
https://prnt.sc/jzxkbq2- how to edit cookies law info [https://prnt.sc/jzxkf2]
3- contact form dont work
June 27, 2018 at 1:15 pm #65057
lointainParticipantSign-in forum ok but my other questions are still valid
we can’t recover the password because of option captchaand contact form dont work
There was an error trying to send your message. Please try again later.June 27, 2018 at 1:26 pm #65061
Elise NoromitMemberHello,
As for registration please deactivate all the plugins not related to the theme. And activate them one by one checking the issue.
Cookie law test is edited in Theme Settings > Shop > Show cookies info
Contact form 7 – Please check the issue with the default theme. Make sure your forms are free from errors. Here is the documentation for the plugins https://contactform7.com/docs/
Best Regards
June 28, 2018 at 1:12 am #65169
lointainParticipantthank you for responding quickly and for your kindness BUT,
Know that before writing to you I made a tour of your documentation page, I did research on this forum to find similar topics, a wordpress forum, search on google please do not redirected me to the plugin page (this is for contact form 7)
I installed the theme on localhost contact form7 it works well, on this forum some have solved the problem by uninstalling / reinstalling the plugin this did not work for me all that it’s done before i you writesecondly i know where the cookies law info page is, i sent you a screenshoot, did not you look at it? on this page I can’t activate or modify anything, please check the screenshoot I sent you
you didn’t answer me for captcha, when you are on the password recovery page there is no captcha box but when you type your email and you click reset button you are redirected to a blank page with captcha error, I also sent you a screenshoot about it
so for more precision I have not installed any other plugins than yours on the theme there was 1 plugin provided with wordpress from my host DIVI I deleted
Thank you for your attentionJune 28, 2018 at 6:28 am #65178
Artem TemosKeymasterYou have a lot of extra plugins installed https://gyazo.com/f359852d293f8e2989c4a8d4caf5027e
Please, disable them all and check again. For example, this one https://gyazo.com/a5076d482a59bbdcc93f8437a7de063f may cause this captcha error.June 29, 2018 at 1:45 am #65339
lointainParticipantEffectively is a big mistake on my part, I apologize…
I disabled and removed some plugin but the problem still has not solved.
I don’t receive email password reset yet wordpress says the email was sent (tested 2 times this morning and tonight)
contact form 7 it still does not work
here’s screenshot of my plugins page https://prnt.sc/k0mdg7
thank youJune 29, 2018 at 6:11 am #65345
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
Regards
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Tagged: Contact Form, cookies law info, sign-in
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