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Extendons Woocommerce Measurement Price Calculator plugin error
- This topic has 37 replies, 2 voices, and was last updated 2 weeks, 5 days ago by
Artem Temos.
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AuthorPosts
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April 15, 2025 at 3:53 pm #654317
maja.depetraParticipantHey. I am using Extendons Woocommerce Measurement Price Calculator plugin. I have already contacted their support, the problem appears only with the Woodmart theme. So they referred me to you guys. The problem: when I want to add several pieces of a product, an error appears – in the screenshot. It affects every product. Thanks in advance for your help.
April 15, 2025 at 4:28 pm #654329
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please send us a screenshot and a link to the page where we can check this to see what is wrong.
Kind Regards
XTemos StudioApril 15, 2025 at 4:40 pm #654343
maja.depetraParticipantSorry, I didn’t notice the screenshot didn’t add. Page: https://depetra.pl/
Attachments:
You must be logged in to view attached files.April 15, 2025 at 4:51 pm #654347
Artem TemosKeymasterPlease disable all plugins that are not related to our theme and send us your admin access. Also, allow us to switch between themes to see how it works with the default theme.
April 15, 2025 at 4:56 pm #654350
maja.depetraParticipantPlease provide your email, then I will create a user.
April 15, 2025 at 5:11 pm #654361
Artem TemosKeymasterYou can use any random email and share the username and password via the Private content field.
April 15, 2025 at 5:46 pm #654376
maja.depetraParticipantHere you are.
April 16, 2025 at 9:57 am #654500
Artem TemosKeymasterSorry, but the password seems to be wrong and we can’t enter the dashboard.
April 16, 2025 at 9:58 am #654501
maja.depetraParticipantPlease, try again.
April 16, 2025 at 10:00 am #654502
maja.depetraParticipantSorry, don’t know why the old paste.
April 16, 2025 at 10:02 am #654504
maja.depetraParticipantI have no idea what’s going on – I paste a new one, check it a few times and it’s OK, and after sending it another one appears.
April 16, 2025 at 12:26 pm #654565
Artem TemosKeymasterTry to use the following service to share your password securely https://onetimesecret.com/
Send us the linkApril 16, 2025 at 3:03 pm #654628
maja.depetraParticipantDone.
April 16, 2025 at 3:46 pm #654657
Artem TemosKeymasterThank you. Please disable all plugins that are not related to our theme temporarily.
April 16, 2025 at 4:09 pm #654679
maja.depetraParticipantAll disabled.
April 16, 2025 at 4:41 pm #654697
Artem TemosKeymasterAs we can see, it doesn’t work with the default theme as well. Could you please test from your end?
April 16, 2025 at 5:27 pm #654717
maja.depetraParticipantOn another theme, it’s fine.
Attachments:
You must be logged in to view attached files.April 17, 2025 at 9:21 am #654837
Artem TemosKeymasterThe price is not changed on your screenshot. Or it shouldn’t change when you adjust the quantity? In this case, what exactly should this plugin do?
April 17, 2025 at 9:40 am #654848
maja.depetraParticipantThis plugin is not supposed to work in this particular product. In another theme, the price displays and in Woodmart it appears “undefined” if I change from 1 item to, say, 3.
April 17, 2025 at 9:57 am #654854
Artem TemosKeymasterHello,
As we can see, the plugin’s JS script triggers special events when our
.plus
and.minus
buttons are clicked. There are no such buttons in other themes. So you need to contact the plugin’s developers and ask them to remove these events since they shouldn’t affect anything. Or we can give you a custom CSS to disable quantity buttons.https://gyazo.com/f569c10e3a181433c177246c5991dc3d
Kind Regards
April 17, 2025 at 10:38 am #654868
maja.depetraParticipantI contacted them and here’s what they wrote back: As we showed you in the screenshot, when we change the theme, there is no issue with the plus minus button and the price display.
It is your theme’s JS which is conflicting with our plugins’ JS events for the quantity buttons.
If we disable those required events, then it will cause more issues with the price if you increase or decrease the quantity.
April 17, 2025 at 10:51 am #654875
Artem TemosKeymasterThe default theme doesn’t have custom buttons that styled with CSS as you can see in our theme. If you want, we can disable our custom buttons and make them look as on the default theme.
April 17, 2025 at 11:13 am #654885
maja.depetraParticipantIf this is the only solution, then yes.
April 17, 2025 at 11:23 am #654887
Artem TemosKeymasterHere is a custom CSS for this
div.quantity .plus, div.quantity .minus { display: none!important; } div.quantity input[type=number]::-webkit-inner-spin-button, div.quantity input[type=number]::-webkit-outer-spin-button, div.quantity input[type="number"] { -webkit-appearance: auto; -moz-appearance: auto; appearance: auto; border-left: 2px solid var(--wd-form-brd-color); border-right:2px solid var(--wd-form-brd-color); width: 50px }
April 17, 2025 at 12:03 pm #654899
maja.depetraParticipantUnfortunately, it doesn’t work. Can you please try to make it work?
April 17, 2025 at 12:17 pm #654902
Artem TemosKeymasterPlease send us a screenshot of where you put the code. We don’t see it on your website at the moment.
April 17, 2025 at 12:20 pm #654903
maja.depetraParticipantYou can’t see, because after pasting the code in different places (not at the same time) it still didn’t work, so I removed it.
April 17, 2025 at 2:09 pm #654928
Artem TemosKeymasterPlease add it now so we can check.
April 17, 2025 at 3:27 pm #654955
maja.depetraParticipantDone .
April 17, 2025 at 4:13 pm #654966
Artem TemosKeymasterWe still don’t see it on your website. Please send us a screenshot.
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