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This topic has 7 replies, 2 voices, and was last updated 2 weeks ago by Artem Temos.

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April 16, 2025 at 11:46 am #654545
onpamarketing
Participant
hi there,
i create this request but did not get response to it. added video links where i explain the issues
- This topic was modified 2 weeks, 1 day ago by onpamarketing.
April 16, 2025 at 2:57 pm #654625

Artem Temos
Keymaster

Hello,

Could you please send us a link to the topic that you didn’t get a response to? Also, create separate topics for separate issues to not confuse things in one topic. Thank you.

Kind Regards

April 16, 2025 at 3:47 pm #654660

onpamarketing
Participant

i added to all links in “Private content (admin and FTP access, relevant URL)”
there are two videos and website url

April 16, 2025 at 3:54 pm #654668

Artem Temos
Keymaster

Hello,

Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.
Send us your admin access so we can check the issue.

Regards

April 16, 2025 at 4:07 pm #654677

onpamarketing
Participant

i added them in private content section

April 16, 2025 at 4:38 pm #654692

Artem Temos
Keymaster

Could you please temporarily disable all plugins that are not related to our theme?

April 16, 2025 at 5:10 pm #654708

onpamarketing
Participant

yes, i did

April 16, 2025 at 5:34 pm #654724

Artem Temos
Keymaster

We checked your Umzug in Berlin page and see that it is actually empty. Here is a screenshot https://gyazo.com/3146391454edaa44d8d491c870d71d98
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