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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #654545

    OnPa Marketing
    Participant

    hi there,
    i create this request but did not get response to it. added video links where i explain the issues

    #654625

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please send us a link to the topic that you didn’t get a response to? Also, create separate topics for separate issues to not confuse things in one topic. Thank you.

    Kind Regards

    #654660

    OnPa Marketing
    Participant

    i added to all links in “Private content (admin and FTP access, relevant URL)”
    there are two videos and website url

    #654668

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.
    Send us your admin access so we can check the issue.

    Regards

    #654677

    OnPa Marketing
    Participant

    i added them in private content section

    #654692

    Artem Temos
    Keymaster
    Xtemos team

    Could you please temporarily disable all plugins that are not related to our theme?

    #654708

    OnPa Marketing
    Participant

    yes, i did

    #654724

    Artem Temos
    Keymaster
    Xtemos team

    We checked your Umzug in Berlin page and see that it is actually empty. Here is a screenshot https://gyazo.com/3146391454edaa44d8d491c870d71d98

Viewing 8 posts - 1 through 8 (of 8 total)