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Problem with displaying the list of categories in the sidebar

Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 16, 2025 at 10:00 pm #654770

    bloodvincentx
    Participant

    In English everything is fine, the categories are displayed, but when we added another language (Polish) writes an error and the categories do not show, as well as above the product grid does not show the current categor.
    The site translation was done through a purchased version of WPML

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    April 17, 2025 at 4:27 pm #654976

    Hung Pham
    Keymaster

    Hi bloodvincentx,

    Thanks for reaching to us.

    Please follow our documentation to translate WooCommerce completely with WPML https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    Regards,

    April 17, 2025 at 9:33 pm #655038

    bloodvincentx
    Participant

    Hello
    Why are you giving me template answers? I have already done as you have in your instructions and nothing works. I would not have written to your forum if the problem was on my side. Obviously, you have a problem with the output of categories in the template widget
    Please help with this problem
    I’ll give you access to the ftp

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    April 18, 2025 at 10:24 am #655142

    Hung Pham
    Keymaster

    Hi bloodvincentx,

    The product categories do not show up due to Hide an empty categories checkbox https://ibb.co/Sw24f285 It means you need to translate WooCommerce into other languages. Please follow our documentation for more details.

    Regards,

    April 19, 2025 at 2:13 pm #655374

    bloodvincentx
    Participant

    Hello
    Yes thanks, I finished translating the categories and made the synchronization of the hierarchy.
    But I did as you did in your instructions with duplicate widget for each language, and it duplicated in one language, although there is an option in one widget to show in Polish, and in another in English.
    Then I attached a screenshot above the products does not display the name of the category in Polish.

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    April 19, 2025 at 2:47 pm #655384

    bloodvincentx
    Participant

    That’s how I dealt with duplication and the category header above the products.
    I still have one last question about the category hierarchy, it is available in the English version but not in the Polish one
    Please help why so in WPML hierarchy is synchronized

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    April 20, 2025 at 12:38 pm #655456

    Hung Pham
    Keymaster

    Hi bloodvincentx,

    Thanks for your patience.

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme’s issue or not?

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)