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can't use Frontend Editor Wpbakery

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 30, 2018 at 1:42 pm #65483

    reallove0810
    Participant

    Hello,

    I have a question. If I create a page for the first time, I can use Frontend Editor. But once I publish it, I can only use Backend Editor.
    It shows like this and I can’t click on any buttons. https://prnt.sc/k0y409
    Do I need to active wpbakery and how.

    Regards

    June 30, 2018 at 3:03 pm #65487

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and contacting.

    Please deactivate all the third parties plugins not related to the theme and provide admin access.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

    June 30, 2018 at 4:25 pm #65490

    reallove0810
    Participant

    I’ve just followed your instruction.
    Please check private content to see admin access.
    Thanks

    June 30, 2018 at 6:12 pm #65492

    Elise Noromit
    Member

    Hello,

    1. Please update your theme to the recent releas 2.7

    2. Please update your WP Bakery Page builder:

    Navigate to Plugins and deactivate the current plugin version, you will see “Delete option”, delete the current plugin

    1. Upload the recent version of the theme from Themeforest account.

    2. Upload the plugin archive from theme/inc/plugins/js_composer via Plugin > Add new > Upload > install > activate

    Best Regards

    June 30, 2018 at 9:09 pm #65500

    reallove0810
    Participant

    nothing change 🙁

    July 1, 2018 at 6:47 am #65506

    reallove0810
    Participant

    I’ve just found out problem.
    Cause I removed index.php in permalink Settings
    http://domain.com/index.php/%year%/%monthnum%/%day%/%postname%/

    In my nginx domain.com.conf

      location / {
  try_files $uri $uri/ /index.php?q=$request_uri;

  }

    Do you have another config to fix this problem.

    July 1, 2018 at 7:10 am #65507

    reallove0810
    Participant

    I’ve changed from this
    try_files $uri $uri/ /index.php?q=$request_uri;
    to this
    try_files $uri $uri/ /index.php?$args;

    And then that works well

    Thank you for your support

    Regards

    July 1, 2018 at 8:33 am #65513

    Artem Temos
    Keymaster

    It seems to be some server configuration problem. We are glad that you sorted it out.

    Regards

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Viewing 8 posts - 1 through 8 (of 8 total)