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Do not display images after the last update

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  • Author
    Posts
  • July 1, 2018 at 9:27 am #65518

    datahunter
    Participant

    hi, after the last update, all images are no longer displayed

    when I add a new product, the same problem

    July 1, 2018 at 11:32 am #65527

    Artem Temos
    Keymaster

    Hi,

    Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.

    Thank you in advance.

    July 1, 2018 at 12:59 pm #65533

    datahunter
    Participant

    With version 2.4.0, everything works correctly. After the update woocommerce, too, everything is fine. But, when I update the theme to 2.7, then all the images disappear, except logos and icons.
    Screenshots befor – http://joxi.ru/vAWnEw4U13vJB2 , http://joxi.ru/l2ZkzD1CwlbpNA and after -http://joxi.ru/V2VO0VaTxBg9bA and http://joxi.ru/krDMay8iEGP8Rm

    noticed that after the update the source of the image changed: before – http://joxi.ru/BA0oqDMTJ1y8x2 and after – http://joxi.ru/xAeMZaJipMzqOA

    Similarly, when I tried to reproduce this bug, the theme was not updeted from the first time, but there was an error – http://joxi.ru/a2XXjPxT1QnRL2
    p.s. Should the plugin WPBakery Page Builder be updated with the update of the theme? At me he is not updated.

    July 1, 2018 at 1:22 pm #65537

    Artem Temos
    Keymaster

    Try to disable all extra plugins that are not related to our theme and check again. Also, update the WPBakery page builder in Appearance -> Install plugins.

    July 1, 2018 at 6:05 pm #65546

    datahunter
    Participant

    thx
    the cause of the failure was the option “Prevent caching of objects after settings change” in the plugin W3 Total Cache

    July 1, 2018 at 7:48 pm #65560

    Artem Temos
    Keymaster

    Thank you for the information. We are glad that you sorted it out.

    Regards

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