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Unable to edit hot spots in you are not an admin.

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  • #657034

    Hello,
    We have this issue, is a user is not admin he can not add hotspots. You can find the hotspot on the home page. We have given the appropriate permissions in the role manager of bakery.
    Thanx!

    #657114

    Hello,

    There’s a Shop Manager role that comes natively with WooCommerce. A shop manager will have all the rights a customer has, and are granted the main capabilities to create/edit products and access to WooCommerce reports.

    If you need more options to edit the capabilities, you can check the following plugin: https://woocommerce.com/products/user-roles-editor-for-woocommerce/

    Best Regards,

    #657128

    Hey,

    Ok, i installed user role editor plugin, but still i am not able to add the capability. Is there a better role to change the client in order for the hotspots to work?

    #657183

    Hello,

    You have sent the login details for an administrator account. Could you please create a new user with the Shop Manager role and share the login details with me, so I can further investigate the issue on your site?

    Best Regards,

    #661768

    Hello,
    Bellow you will find the users.

    #661825

    Hello,

    I have checked your site and logged in with your shop manager role, and edited the page with WP Bakery and added the hotspot element, and it is working fine.

    See Screenshot for clarification: https://ibb.co/Y79Fgw1W

    Best Regards,

    #661827

    Hey,

    Wrong website. Our website is https://beelights.wpdev247.com/ not the one i see in the screenshot.

    #661847

    Hello,

    Sorry for the wrong screenshot, please see this screenshot, it is working fine.
    https://ibb.co/VYpfn4Lp

    Best Regards,

    #661860

    Hello,

    Sorry for not describing the issue correctly, please view the image attached. The Hotspot position never loads.

    Attachments:
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    #662058

    Hello,

    Try to add the following code in the function.php to the child theme and check it out

    add_filter('woodmart_admin_localized_string_array', function ($localize_data) {
    		$localize_data['get_hotspot_image_nonce'] = wp_create_nonce( 'woodmart-get-hotspot-image-nonce' );
    		return $localize_data;
    	});

    Best Regards,

    #662065

    Hey,

    It worked, thanks! 🙂

    #662191

    Hello,

    You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 12 posts - 1 through 12 (of 12 total)

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