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Plugin tab in WP admin impossible to reach

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 3, 2018 at 6:56 am #65711

    Houstich
    Participant

    Hello,
    I am facing to a bug.
    I just installed your theme on my site without problem.
    Following the installation of all the plugin that you recommend (except mailchimp that i don’t need), I can not reach the plugin tab in the admin of wordpress (installed extension impossible to reach and the editor works badly).
    Only add plugin works normally.
    Do I have to delete 1 by 1 by FTP the plugin you have recommended to install to see which one makes trouble with my WP admin ?
    Do you have another solution?

    July 3, 2018 at 7:47 am #65720

    Houstich
    Participant

    I forgot to mention that when I click on the tab plugin in admin panel (extensions installed), I am automatically directed to the tool tab in admin panel(Redux framework)

    July 3, 2018 at 10:27 am #65764

    Elise Noromit
    Member

    Hello,

    Please check the issue on one of the default themes to understand where our theme causes the problem.

    If you still cannot get to the plugin tab, reinstall WP and our theme.

    Best Regards

    July 3, 2018 at 12:31 pm #65795

    Houstich
    Participant

    Hello,
    After searches, I emptied the cache of my web browser …
    The page wp-admin/plugin.php is accessible again and no longer marks a 404 error.
    I think the problem came from there and it’s solved.
    Thank you

    July 3, 2018 at 12:42 pm #65807

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)