Home New Guten Forums WoodMart support forum Product filter does not work properly

Product filter does not work properly

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • #658303

    hey3212
    Participant

    Hi,

    My fly out filter is not working. Click on Earrings from the main nav menu, I have 54 products, but if I click on filter Green which has 6 products, the results are still showing all 54 products. Attached. Also, how do I add Filter By Categories into the fly out filter?

    #658319

    Hung Pham
    Keymaster

    Hi hey3212,

    Thanks for reaching to us.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #658418

    hey3212
    Participant

    Hi,

    I don’t mind. please go ahead and do so. Thank you very much.

    #658496

    Hung Pham
    Keymaster

    Hi hey3212,

    It caused by ShopEngine Pro plugin. I deactivated it, and it worked again.

    Regards,

    #658509

    hey3212
    Participant

    Awesome. This is very helpful. May I ask how to add “categories” as a filter in the flyout filter, where category is earring, bracelet, necklace, ring, etc?

    #658599

    Hung Pham
    Keymaster

    Hello hey3212,

    You can add Product categories widget to Shop page Widget Area https://ibb.co/HftF8wmT

    Regards,

    #658617

    hey3212
    Participant

    Thank you very much. I have a lot categories related to the styles, such as Wedding, Every Day etc. I want this filter only display the basic product categories such as rings, earrings, bracelets and necklace. Otherwise, the basic categories get lost and buried among the style categories. attached. How to break the categories into two groups and display them separately as different filter groups, first one is Filter by Categories, and 2nd one is Filter by Styles. Or, can I add the Product Categories twice and only display certain items each time. How to display selectively? An example is attached too.

    Attachments:
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    #658735

    Hung Pham
    Keymaster

    Hello hey3212,

    Product categories is default WooCommerce widget and WoodMart does not control it.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    #658756

    hey3212
    Participant

    Hi,

    I found another category which I can pull into the widget. This category seems to be controlled by Woodmart, because its items are inherited from the old Woodmart theme. attached. can you tell me where I can amend the items currently in display of this category? I want to change them to my own.

    Attachments:
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    #658807

    Hung Pham
    Keymaster

    Hi hey3212,

    This is not WoodMart widget, you can find out our widgets here https://xtemos.com/docs-topic/widgets-and-sidebars/

    Regards,

    #658809

    hey3212
    Participant

    Thanks. Which one is the Woodmart product category?

    #658818

    hey3212
    Participant

    Or woordmart does not have its own product category? I can see your filter can only filter by attributes

    Attachments:
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    #658987

    Hung Pham
    Keymaster

    Hi hey3212,

    WoodMart does have not widget categories-related.

    Regards,

Viewing 13 posts - 1 through 13 (of 13 total)